Telecom solutions for healthcare and medical practices. Compliant call recording, patient call management, reliable broadband, CCTV security and failover internet for GP, dental and private practices.
Healthcare businesses have specific telecom requirements — patient data compliance, high call volumes, appointment-critical communications and CQC considerations. Telexico serves GP practices, dental surgeries, opticians, physiotherapists, pharmacies and private clinics.
CQC-compliant call recording, patient call queuing and appointment routing. Auto-attendant handles the morning call rush professionally.
Reliable full fibre broadband for clinical software, NHS spine connectivity and staff internet access.
Keeps clinical systems, patient booking software and EMIS/SystmOne accessible even during broadband outages.
Secure CCTV for waiting rooms, reception, car parks and external access points. GDPR-compliant installation.
Staff clinical WiFi separated from patient guest WiFi. Tablet and device management for clinical teams.
AI receptionist handles out-of-hours appointment enquiries, collects patient details and books callbacks for clinical staff.
Yes — Telexico's hosted VoIP is fully GDPR-compliant. Call recordings are stored encrypted with configurable retention periods and access controls. We can provide documentation for CQC inspections.
Telexico VoIP integrates with most UK practice management systems via screen-pop and click-to-dial functionality. Contact us with your specific software to confirm compatibility.
Calls automatically divert to mobile numbers you specify. Adding Assure X failover keeps VoIP live automatically — patients call the same number and reach staff as normal throughout any outage.
Yes — CCTV in healthcare environments requires specific signage, strict retention policies and a Data Protection Impact Assessment. Telexico provides GDPR-compliant installation with all necessary documentation for CQC compliance.
We'll review your current setup and show you exactly where you can save — no obligation.